Despite FinTech, Financial Services Still Need Some Humans: How to Safeguard Your Job

In 2008, Barack Obama and Mitt Romney entered the political rings to compete for the US presidency. One candidate had a competitive edge. His Silicon Valley supporter, Steve Spinner, created a novel fundraising approach: mine social media for contacts most likely to give, then ask them to fundraise among like-minded contacts. By pinpointing one high-potential …

Cognitive Automation Takes Over Healthcare for Improved CXs: Explore its Impact

If you’ve ever had the unfortunate experience of being hospitalized, you know the frenzy that makes up a nurse’s workday. As patients’ call bells ring from every direction, family and friends wait impatiently to hear of loved ones’ health changes. In the background, insurance providers demand details on patient treatments, conditions, and admission and discharge …

Create Top-Down Buy-In for Your Next Technology Initiative: A WorkFusion RPA Case-Study

Africa’s Standard Bank has powered the continent’s economic growth for over 150 years. As new generations have taken the economic reigns, and their over ten million customers fundamentally changed via a digital transformation, they had to learn to respond in real-time, 24/7, and with uncanny relevance, accuracy, and cost efficiency. When they implemented Robotic Process …

Become a Creative Leader: Self-Infuse Foreign Inspiration

Imagine a kitchen table that can channel a heat source like a coffee pot to produce usable electricity. Or, a smart chair that makes lounging impossible if you haven’t engaged in enough exercise during the day. Or, interactive art that sheds a telling light on your family’s health habits. IKEA is solving the world’s problems …